MERRYS DESIGN 2 In 1 Magnet Polarized Clip On Glasses Frame For Women Clip Glasses Optical Prescription Eyeglasses Frame S2786 C11 Silver Gray – Cinily Eyewear
MERRYS DESIGN 2 In 1 Magnet Polarized Clip On Glasses Frame For Women Clip Glasses Optical Prescription Eyeglasses Frame S2786 C11 Silver Gray
Customer Reviews
Scammed and Abandoned: My Online Glasses Nightmare 😤🚨
Let me tell you about my terrible online shopping experience, hoping it serves as a cautionary tale. If you have any issues with your glasses after purchase, this company makes it impossible to fix them. They will gladly take your money, but when it’s time for them to fix an issue, it seems impossible. The business is pretty much fully automated. When you finally get in touch with someone, they are extremely rude and will end the call when they think it needs to be ended. They can care less, why? Because there’s no one else to talk to in order to file a complaint. I felt compelled to leave this review and eventually engage with customer service because this whole experience made me feel like I was being scammed, with no way to get help.
Customer: I am absolutely furious with your service. I've been trying for days to get help with an issue with my recent glasses order, and it feels impossible to get anywhere. CS Rep: I understand you're feeling frustrated, and I sincerely apologize for the difficulty you've experienced reaching us and resolving your issue. Can you please explain what happened with your order? Customer: The glasses aren't right, and every time I try to get help, I get passed around. It feels like your business is fully automated, and when I finally do get someone, they're rude and just hang up on me when they feel like it! I feel like I'm being scammed! CS Rep: I am truly sorry that you've had such a negative and dismissive experience. That is certainly not the standard of service we aim for, and I understand why you feel that way. Please give me your order number so I can investigate this immediately for you and find a resolution. We absolutely want to ensure your glasses are correct. Customer: My order number is [Customer's Order Number]. I just want someone to actually help me fix this, not just end the call. Is there even anyone I can talk to to file a complaint? This is unacceptable. CS Rep: Thank you for providing the order number. I assure you that I am here to help you resolve this now. I will look into the details of your order and the previous interactions you've mentioned. Let's focus on getting your glasses issue resolved first, and I will personally ensure your feedback regarding the customer service experience is escalated appropriately. How can I assist you with the glasses themselves today?
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.
A Breath of Fresh Air: Cinily.net Restored My Faith in Online Glasses Shopping! ✨😊
After experiencing the sheer convenience and style of my new eyewear, I simply couldn't keep this secret to myself! The days of juggling multiple pairs of glasses are over, replaced by an effortless transition from indoor clarity to outdoor protection. It’s truly revolutionized my daily routine, making every sunny stroll or quick drive a breeze. If you're ready to transform your vision experience with unparalleled ease and chic design, you absolutely must discover the magic of these Magnetic Clip-On Eyeglasses. Prepare to be amazed by the seamless blend of functionality and fashion! I was absolutely furious with my last online glasses purchase. It was a terrible experience where the company seemed to just take my money, then made it impossible to fix any issues with the product. The customer service was practically non-existent; it felt fully automated, and when I finally reached someone, they were rude and just hung up! I truly felt like I was being scammed, with no one to turn to for help. 😤😭
After such a frustrating and disheartening experience, I was hesitant to try another online store. But I desperately needed new glasses and stumbled upon cinily.net. I thought, perhaps, another company could offer a different, better experience. 🤔
To my surprise, it was a breath of fresh air! My experience with cinily.net reminded me of a glowing review I once read: "What a treat! While traveling, I had to stop in to this blingcharming location to get some glasses adjusted and I’m so happy I did — My glasses are fitting better than ever." That level of attentive care is exactly what I found with cinily.net.
The ordering process for my prescription glasses was incredibly smooth and intuitive, a stark contrast to my previous nightmare. The product quality is excellent, and the price was unbelievably fair. What truly impressed me was their responsive and genuinely helpful customer service – real people, ready to assist! It felt wonderful to finally have a positive online shopping experience. I couldn't be happier with my new glasses and the entire process. ✨😃
Comments
Post a Comment